EDMOND, Okla. (KFOR) – A $6 automobile wash in Edmond is now costing a buyer $2,549 in repairs and he nonetheless has not heard again from the corporate every week after the incident.
“Not an excellent use of my time or cash that day,” unhappy Richard Schultz advised KFOR.
Schultz mentioned he paid for a fundamental automobile wash at The Wash Manufacturing unit on thirty third and Broadway on April 8.
“Unexpectedly, the truck begins jerking within the automobile wash and I began honking my horn, and the automobile stopped transferring,” defined Schultz.
Employees rushed into the washing space to assist him.
“Considered one of them reaches over on the bottom and lifts up my working board,” he mentioned. “[The manager] came visiting to assist me and mentioned, ‘We put the mistaken code in and our wheel washing a part of the wash got here out and supposed to clean your wheels,’ which wasn’t one thing I paid for.”
The machine grabbed and ripped the working board off of his 2015 Ford Expedition.
“You’ll be able to see, that is metal. That is not aluminum. It is not plastic, it is metal,” he mentioned whereas exhibiting KFOR the harm to his driver’s facet. “It is hooked on by two large metal clamps and each of them are simply damaged off on the underside of the truck.”
A neighborhood mechanic quoted the restore would price Schultz $2,549.69.
“This is not going to be an affordable repair.”
After an hour of filling out types, the supervisor mentioned Schultz would hear from them in 24-hours.
Per week later, Schultz mentioned he heard nothing. He determined to take issues into his personal fingers.
Schultz did his analysis and despatched a letter to the 2 presidents of the corporate that owned The Wash Manufacturing unit, offering a number of paperwork.
KFOR and Schultz dialed the automobile wash’s quantity collectively to seek out out extra info and have been advised a supervisor would get again to us.
The supervisor on the cellphone with Schultz and KFOR knowledgeable us the automobile wash was being taken over by one other group. When KFOR arrived, it appeared staff have been in the course of altering the signal.
A couple of hours later, Schultz mentioned he known as the enterprise on his personal and didn’t obtain a solution.
KFOR additionally known as the automobile wash to ask for an announcement.
“Nope. We have been suggested we aren’t giving any statements to you individuals,” mentioned the worker over the cellphone earlier than hanging up.
Within the meantime, Schultz mentioned he won’t cease till he’s reimbursed.
“These guys obtained to reply to the shopper,” mentioned Schultz.
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