OKLAHOMA CITY (KFOR) – A North Carolina girl claims she’s receiving an Oklahoma Metropolis Blue by ADT buyer’s safety digicam footage, and when she tried to right the issue by the corporate, ADT advised her she needed to contact the OKC girl herself.
“I do not know this woman from the scratch on the wall,” stated Kelsey Wade of North Carolina. “I see all the things about her.”
Wade and Myeisha Thompson lastly met face-to-face over zoom on Monday, after Wade stated she’d acquired tons of of safety digicam footage of Thompson over the previous month.
“I had notifications of you dwelling your on a regular basis life,” stated Wade to Thompson.
Thompson stated she’s a Blue by ADT buyer. The safety cameras in her dwelling are solely set to begin rolling when the alarms on her door or window are triggered.
Thompson and Wade’s electronic mail addresses include the identical names, however the order of the names are swapped.
“I knew whenever you walked in your home. I knew whenever you walked out of your home, whenever you have been in your kitchen,” Wade stated. “It was ridiculous.”
Wade stated she began receiving tons of of indecent and personal safety movies of Thompson and her 3-year-old granddaughter shortly after Thompson bought the system.
“Once I noticed child woman, I am like ‘Maintain up. We ain’t scamming with children no extra,” stated Wade. “If we will cease one scammer it helps.”
To repair the problem, Wade reached referred to as ADT a number of occasions.
“They’ve me on recording 3 times telling them ‘I do not even have service with you guys, are you able to let her know?’ They usually advised me to search out you myself,” stated Wade to Thompson. “That is precisely what the younger woman stated. ‘Possibly she has a Fb.'”
The involved mom in a number of states away stated she discovered Myeisha’s right electronic mail handle on one of many emails incorrectly despatched to Wade.
Thompson found Wade was contacting ADT about this challenge on the identical time Thompson was attempting to repair an issue along with her safety cameras rolling even when the alarms weren’t triggered.
“What bothers me is that undeniable fact that you might see in your electronic mail what my electronic mail was and also you have been nonetheless receiving my emails.” stated Thompson. “That is what bothers me.”
Final week, Thompson and Information 4 reached out to ADT. The media consultant thanked Information 4 for alerting the corporate of the scenario and stated they’d examine.
Thompson stated ADT nonetheless has not reached out to her.
“They have not tried to rectify the scenario in any respect. You do not know my title or my quantity, however you by no means fail to ship me one thing saying ‘your fee is due,'” stated Thompson.
Information 4 reached out to ADT to study if the corporate has discovered any data of this incident. To date, Information 4 has not acquired a response.
“How can somebody in one other state care extra about my security than the corporate I am paying to care about my security?” requested Thompson.
Now Thompson and Wade are grateful the movies didn’t find yourself within the improper fingers.
“God forbid Myeisha’s home is being robbed, what would I do with the notifications?” requested Wade.
“What if you happen to have been a burglar and determined to come back to Oklahoma,” Thompson requested Wade. “All you’d need to do is obtain the app and lower the system.”
Proper after Information 4 arrived at Thompson’s residence, she acquired a cellphone name from a regulation agency agreeing to tackle her case.
Thompson additionally stated the Division of Labor has additionally reached out to her.
Wade stated she’s keen to stay with Thompson by each step. “All she needed to be was the improper particular person,” stated Thompson about Wade. “There’s good individuals on this world.”
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